YES! The Rubio’s Rewards program is separate from Beach Club or our email newsletter. The only way to earn Rubio’s Rewards is to create an account when you download our app or join online.
If you are not sure if you are a member of Rewards, try logging in with your email and click “forgot password.” If your email address is not recognized, then you will need to create an account to sign up for Rubio’s Rewards.
In addition to your points, we’ll also send surprise Rewards and offers your way; expiration dates may vary. Please check the expiration date of every reward and offer to make sure you can enjoy it before it expires.
Absolutely! We send our birthday rewards 5 days before your birthday, as shown in your Rewards profile. If you didn’t receive your birthday gift 5 days before, please check that your birthday is in your profile (you can add it to your profile if it’s missing) and check your spam or junk folders.
You can share your unique invite code with friends by selecting “Invite Friends,” found in the More section of the app, and send it to them via text, email or social media to invite them to join Rubio’s Rewards. For every friend that joins and makes their first Rewards purchase, you’ll get a $5 off reward.
For online orders: You will automatically earn points and get credit for your visit when you place an order through the app or your online account at Rubios.com.
For orders placed at the restaurant: To check in and earn points at the restaurant, hit the “scan” icon at the bottom of the app, and scan the QR code before you pay. You can also provide your email or phone number to the Rubio’s team member, and they can check you in.
If you forgot to scan at the register, don’t worry! You can scan or manually enter the QR code found at the bottom of the receipt, by selecting the “scan” icon at the bottom of the app and selecting the “Scan QR Code” or “Enter QR Code Manually” button.
Please Note: If you already checked in at the register, then a QR code will NOT print on your receipt.
What if my receipt doesn’t have a QR code to scan at the bottom?Mackenzie Whitlock2022-08-24T22:52:26+00:00
If you checked in at the register or redeemed a reward, then you are already checked in and a QR code will NOT print on the receipt.
If you did not scan at the register or redeem a reward, and there is still no QR code on your receipt, then please contact us and include the number found at the top of the receipt, and we will be sure to add the purchase to your account.
Points expire six months after the date they are earned. You can check the “Rewards” screen on the app or the “My Rewards” page, in the Account section when you sign in at Rubios.com, to see when your points expire.
Yes! You automatically get points for every Catering purchase made through the Rubio’s app or your online account at Rubios.com. When ordering online, just make sure you’re logged in with your Rubio’s Rewards account and not as a guest. For phoned in pickup orders, simply scan your receipt in the app. Third party delivery purchases are not eligible for Rubio’s Rewards.
When you order delivery directly through the Rubio’s app or online, your order subtotal will automatically count toward earning points. Points are not earned on delivery fees, service fees or tips. Orders placed through third-party delivery services (such as GrubHub, Doordash or Uber Eats) are not eligible for Rubio’s Rewards.
Yes. In the app, click on the menu icon in the upper left-hand corner and select “Restaurants”.” Select the restaurant you would like to be your favorite and then select “Mark as Favorite.” This will update your favorite location.
You can also update your favorite location online at rubios.com. Sign in to your account, select “Profile,” select a new favorite location from the drop-down menu, and click “Update.”
The birthday listed on your Rubio’s Rewards account cannot be updated or changed. If you accidentally entered the wrong birthday, please email us at [email protected] with the correct information and we will update your information.